Business Network Support Package

Overview

For small businesses, startups, midsize or departments of large corporations, Conamex offers full-service outsourcing that gives you timely access to technical expertise without requiring you to support and manage a full in-house IT staff.

By using automated server monitoring and providing professional know-how when you need it, Conamex helps you design, implement and support an efficient information network with low engineering risk and minimal cost.

Network Support Packages

As a technology consultant firm, Conamex has developed several support packages designed to help businesses maintain IT networks that feature high availability, performance and security. If your small business has 10-100 network users and scalable for larger organizations, take a look at Conamex's Small Business Network Support Package. For a convenient table listing the major features and benefits of Conamex's Small Business Network Support Package, see Features and Benefits below.

For Affordable Network Support Services Contact Conamex

Features and Benefits

FEATURES		BENEFITS
Network assessment to ensure that your network meets professional standards of security and remote access		By making sure that the appropriate hardware service contracts are in place and that your network has secure high-speed remote access, Conamex sets the stage for quick resolution of hardware problems plus fast and affordable technical support thanks to remote monitoring and troubleshooting.
24x7 server monitoring using Microsoft Operations Manager to anticipate problems before they disrupt your business		MOM increases the availability of business-critical applications by proactively identifying and helping to resolve problems before they can bring down a server. Conamex can save you money by helping you create rules-based scripts that allow MOM to take complex corrective actions which would otherwise require the manual intervention of technical personnel.
Help Desk Services from Conamex's technical experts		Keep network users productive with professional Help Desk Services. Because Conamex has extensive networking and applications capabilities, Conamex's certified professionals can respond quickly to escalation points with field-level experts.
Security audit to help protect your network from hackers and viruses		One of Conamex's Microsoft Certified Systems Engineer will perform a security audit on your key network servers and generate a report so you can see where you may be vulnerable.
Installation of Service Packs and security updates for servers and applications.		Conamex will make sure that your IT network is kept up to date so that you eliminate software bugs and security holes as soon as they are discovered.
Discounts on Conamex's remote and on-site troubleshooting services		When you need troubleshooting expertise from Conamex's certified professionals, you will receive service discounts and priority attention.
Access to Conamex's team of Microsoft-certified system engineers and technicians		Reduce technical risk and build a solid network infrastructure by working with Conamex's team of Microsoft-certified consulting and service experts. Conamex's long experience delivering business solutions based on Microsoft technology ensures that your IT network will have maximum availability, performance and security.

What Types of organizations can Conamex help?

Conamex specializes in supporting small to medium size businesses or branch offices of larger corporations. Conamex's typical clients have between 25 and 250+ users at one or a multiple of sites and cannot justify the time and expense required to manage a large staff of IT professionals who are up to speed on the latest technology from Microsoft, Cisco, and other information network companies.

Larger businesses use Conamex's expertise to augment in-house resources in specialized areas such as automated server management based on Microsoft Operations Manager or our advance technical troubleshooting services act as a backbone to in-house staff.

Very small companies find it cost effective to use Conamex's on-site or remote support services on an as-needed basis for tasks such as server configuration, email migration, system upgrades, site relocation, or hardware troubleshooting, with the ability to have regularly scheduled on-site help desk service

How can Conamex save my business money?

Conamex's IT outsourcing, and staffing services combine state-of-the-art technology and field-proven processes to allow small businesses to benefit from the in-depth computer help associated with big companies without the high cost of maintaining a large in-house IT staff.

Conamex uses the internet and wireless connectivity to ensure that a technician or IT consultant is ready to provide timely support so you don't lose productivity. Conamex's proactive monitoring anticipates problems before they cause costly downtime. Conamex's remote troubleshooting eliminates unnecessary travel expenses and delivers fast solutions. The bottom line is that you get enterprise-level support on a small-company budget.

If your business is in the surrounding areas of Montreal or Ottawa, or your firm has branch offices locally requiring on-site or remote support for your technology needs, IT outsourcing, or computer consulting services from a Conamex technician or IT consultant:

My business application needs 24x7 support. Can Conamex help?

Conamex offers 24x7 onsite computer help and IT outsourcing services in the Montreal and surrounding area. Our SOS services and specific application or project solutions are available for corpoations throughout Canada and depending on the specific customer needs, Conamex will travel to Ontario, else where in Canada, the US or abroad for specialized service needs or emergencies.